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Privacy Policy

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Last updated: [27 Oct 2025]

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This Privacy Policy explains how Thium (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.thium.co.uk (the “Site”).

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By using our Site, you agree to the practices described in this policy.

If you have any questions, contact us at info@thium.co.uk.

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1. Who We Are

Thium is a UK-based jewellery brand offering tarnish-resistant jewellery and accessories.
We are the data controller of your personal information under UK data protection laws.

Email: info@thium.co.uk
Website: https://www.thium.co.uk
Registered in: England

2. Information We Collect

We collect information when you:

  • Browse or make a purchase on our website;

  • Contact us via email or our Contact Form;

  • Subscribe to our newsletter (if applicable).

The information we collect may include:

  • Personal details: name, email address, billing and shipping addresses, phone number (if provided).

  • Order information: items purchased, payment method, and order history.

  • Technical information: IP address, browser type, device information, and how you use our website (via cookies and analytics).

  • Payment details: Payments are securely processed by Wix Payments, PayPal, Apple Pay, or Google Pay.

    • Thium does not store or have access to your card details.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders (including payment, shipping, and returns);

  • Communicate with you about your order or account;

  • Provide customer support;

  • Send marketing emails if you’ve opted in;

  • Improve our website, services, and customer experience;

  • Comply with legal obligations (e.g. tax and accounting laws).

We will never sell or rent your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to process your orders and payments;

  • Legal obligation – to maintain records for tax or compliance;

  • Legitimate interests – to improve our website and prevent fraud;

  • Consent – for marketing communications (you can withdraw at any time).

5. Sharing Your Information

We only share information where necessary to run our business, for example:

  • Service providers: Wix (website host), payment processors (PayPal, Apple Pay, Google Pay), Royal Mail (delivery).

  • Professional services: accountants or IT providers who support our operations under strict confidentiality.

These partners only use your information to perform agreed services on our behalf.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Typically:

  • Order records: kept for 6 years (for tax purposes).

  • Marketing data: until you unsubscribe or request deletion.

7. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data (“right to be forgotten”);

  • Object to or restrict processing of your data;

  • Request a copy of your data in a portable format;

  • Withdraw consent to marketing at any time.

To exercise any of these rights, contact us at info@thium.co.uk.
We will respond within one month.

8. Cookies

Our Site uses cookies to enhance your experience and analyse website performance.
Cookies are small text files placed on your device.

We use:

  • Essential cookies – for site security and checkout functions;

  • Performance cookies – to improve the website (via analytics tools like Wix or Google Analytics).

You can adjust cookie settings or delete cookies through your browser preferences.

9. Email Marketing

If you choose to subscribe to our newsletter, we’ll send occasional updates, offers, or product news.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us at info@thium.co.uk.

We use Wix or another secure email provider to store subscriber details and send messages in compliance with GDPR.

10. Data Security

We use secure servers, SSL encryption, and trusted third-party processors (Wix, PayPal, Apple Pay, Google Pay) to protect your data.
While no online system is completely secure, we take all reasonable precautions to keep your information safe.

11. Third-Party Links

Our website may contain links to other sites (e.g. social media or payment portals).
We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

12. Children

Our website is not intended for children under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.
Any updates will be posted here with a new “Last updated” date.

14. Contact Us

If you have any questions, complaints, or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: info@thium.co.uk
Website: https://www.thium.co.uk

If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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