Terms & Conditions

 

This page together with the documents referred to on it tells you the terms and conditions on which we sell any of the products listed on our website https://www.thium.co.uk/ to you. Please read these terms and conditions carefully before ordering any products from our site. Print a copy of these terms and conditions for future reference.

ALLERGIES

If earrings make your earlobes itch or your necklace leaves a rash around your neck, you may have a nickel allergy. If you have a nickel allergy you’ll usually see symptoms 6 to 24 hours after you’re exposed. They include itching, redness, rash, dry patches, and swelling of the skin. Take care when buying jewellery and if you do have allergies buy 316L hypoallergenic Stainless Steel, pure Platinum or pure Gold jewellery. For returns please read our Returns Policy.

 

TARNISH RESISTANCE

 

*While special care has been taken to ensure our jewellery does not tarnish or is tarnish resistant, we cannot promise changes will not occur if you do not maintain the item(s). Thium was established with the intention of providing fashionable jewellery that lasts longer than their high street counterparts. What makes our jewellery retain its luster are the metals used to manufacture them such as Stainless steel.

1. INFORMATION ABOUT US 

1.1. https://www.thium.co.uk/ is a site operated by Thium “We”. We are registered in England.

2. ACCEPTED ORDERS

2.1. We only accept orders from individuals in the UK, EU, USA, Canada, Australia, New Zealand and United Arab Emirates. 

3. YOUR STATUS
By placing an order through this site, you warrant that:

3.1.1. You are legally able to enter into binding contracts;

3.1.2. You are at least 18 years old and,

3.1.3. You are resident in one of the Countries We accept orders from.

4. THE CONTRACT BETWEEN YOU AND US

4.1. After placing an order, you will receive an e-mail from PayPal acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to availability and acceptance by us, and We will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched. 

4.2. We will not process your order until the payment has been received in full.

4.3. If you make a mistake with your order, you may be able to correct any mistakes made by emailing Thium prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy.

4.4. The Contract will relate only to those Products whose dispatch We have confirmed in the Dispatch Confirmation. 

4.5. We are entitled to refuse any order made by you for any reason.

4.6. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

5. CONSUMER RIGHTS

5.1. If you are contracting as a consumer, you may cancel a Contract at any time within seven days, beginning the next day you received the Product(s). In this case, you will receive a full refund of the price paid for the Products in accordance with our Returns Policy.

6. DELIVERY

Your order will be delivered via Royal Mail. If the product does not arrive within the delivery estimate stated, then please allow an extra 10 days after the date of the Dispatch Confirmation, unless there are exceptional circumstances.

7. PRICE AND PAYMENT

7.1. The price payable for the Products shall be as shown on the Website. Payments are made via PayPal or Wix Payments.

7.2. Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.

7.3. Prices are subject to change without notice but changes will not affect orders which We have already accepted.

7.4. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. If a Product’s correct price is higher than the price stated on our site, We will normally, at our discretion contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

7.5. We are under no obligation to provide the Product to you at the incorrect price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and could have reasonably been recognized by you as a miss-pricing.

8. OUR RETURNS POLICY

8.1. For details on refunds, please refer to our Returns Policy.

9. OUR LIABILITY

9.1. If We do not deliver or if the Products We deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be:

9.1.1. make good any shortage or non-delivery or incorrect delivery; or

9.1.2. replace or repair any Products that are damaged or defective; or

9.1.3. refund to you the amount paid by you for the Products in question.

9.2. We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.

9.3. Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.

9.4. Nothing in this contract shall exclude or limit your statutory rights.

9.5. A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract.

10. INTELLECTUAL PROPERTY 

All and any Intellectual Property Rights in connection with the Products are owned by Thium.

11. INDEMNITY

You agree to indemnify, defend and hold harmless Thium from any and all third party claims, liability, damages and or costs (not limited to, legal fees) arising from without limits your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy and or any defamatory statements made by you in any form.

12. IMPORT DUTY

12.1. If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are applied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot anticipate their amount. Please contact your local customs office for further information before placing your order.

12.2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

13. NOTICES

All notices given by you to us must be given to us via our contact page. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

14. TRANSFER OF RIGHTS/ OBLIGATIONS

14.1. The contract between you and us is binding on you and us and on our respective successors and assigns.

14.2. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

16. EVENTS OUTSIDE OUR CONTROL

16.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.

16.2. An Unpredictable Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular without limitation the following:

16.2.1. Strikes, lock-outs or other industrial action.

16.2.2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport and if unable to use public or private telecommunications networks.

16.2.3. The acts, decrees, legislation, regulations or restrictions of any government.

16.3. Our performance under any Contract is deemed to be suspended for the period that the Unpredictable Event continues, and We will have an extension of time for performance for the duration of that period.

17. WAIVER

17.1. If We fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

17.2. A waiver by us of any default shall not constitute a waiver of any subsequent default.

18. SEVER

18.1. If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

18.2. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

19. ENTIRE AGREEMENT

19.1. These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

19.2. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless an untrue statement was made) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

20. OUR RIGHT TO VARY TERMS AND CONDITIONS

20.1. We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Dispatch Confirmation (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).


21. AFTER-SALE SERVICE

21.1. Questions, comments or requests regarding these terms and conditions or our Products should be addressed via email or the Contact Us page.

 

How Can We Help?

Jewellery that won't turn your skin green?

Groundbreaking! We use materials such as Stainless Steel, hypoallergenic 316L Stainless Steel, Platinum and Rhodium-plating which do not change colour or tarnish*.

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DELIVERY CHARGES

 

UK ECONOMY                               £0.99

UK 1st CLASS SIGNED FOR        £2.99

UK NEXT DAY DELIVERY              £5.99

*With proper care. Copyright © 2020 Thium. All rights reserved. See our terms of use and privacy notice.